01 — Agreement
Introduction / Agreement
By accessing or using this website, you agree to be bound by these Terms & Conditions. These terms apply to all digital platforms operated by Exalter Global Co. and its associated brands.
"Company"
Refers to Exalter Global Co. and all its associated brands, subsidiaries, and digital platforms.
"User"
Any visitor, buyer, or business partner accessing this website or its services.
"Website"
All digital platforms operated by us, including any associated subdomains or portals.
Important Notice
If you do not agree with any part of these terms, you should immediately discontinue use of our services and platforms.
02 — Access
Eligibility & Use
Use of this website and its associated services is subject to the following eligibility requirements and conditions of access.
Use of this website and its associated services is subject to the following eligibility requirements and conditions of access.
Users must be at least 18 years of age to access or use our services.
All information provided during registration or inquiry must be accurate and complete.
Misuse, fraud, or any form of illegal activity is strictly prohibited and will result in immediate suspension.
The Company reserves the right to verify user eligibility at any point
03 — Offerings
Products & Services
Exalter Global Co. operates across multiple industries and product categories. Descriptions are provided with maximum accuracy at the time of publication.
Multi-Industry Portfolio
Our offerings span leather goods, apparel, natural stone, premium tea, and digital services including marketing, branding, and development.
Use of this website and its associated services is subject to the following eligibility requirements and conditions of access.
Colors and materials may vary slightly due to display calibration differences.
Product availability is subject to change without prior notice.
Customized product specifications are confirmed in writing prior to order processing.
04 — Commerce
Orders & Acceptance
We reserve the right to accept, modify, or cancel any order at our discretion. Order confirmation is sent via registered email upon successful processing.
Grounds for Cancellation
Inventory or stock limitations
Payment processing issues
Suspected fraudulent activity
Force majeure conditions
Order Confirmation
Email confirmation sent upon acceptance
Confirmation is not a dispatch notice
Bulk orders require written agreement
Changes must be requested within 24 hrs
05 — Financial
Pricing & Payments
Prices listed on our platforms are subject to change without prior notice. All payments must be completed or confirmed before order processing commences.
Bulk & Custom Order Clause
Bulk orders and custom manufacturing projects require a 30–50% advance payment at the time of order confirmation. The remaining balance must be cleared in full prior to dispatch or delivery.
Accepted payment methods will be communicated during the transaction process
All international transactions are subject to applicable exchange rates and banking fees.
Invoices are issued in INR unless otherwise agreed in writing.
06 — Logistics
Shipping & Delivery
Orders are typically processed within 48 business hours of payment confirmation. Delivery timelines provided are estimates and may be subject to variation.
Domestic Shipping
Standard processing: 48 hrs
Trusted logistics partners
Tracking provided on dispatch
International Export
Global shipping supported
Customs duties borne by buyer
Export documentation provided
Liability Disclaimer
The Company is not liable for delays caused by customs procedures, logistics disruptions, natural events, or any external factors beyond our reasonable control.
07 — Policy
Returns, Refunds & Cancellations
Orders are typically processed within 48 business hours of payment confirmation. Delivery timelines provided are estimates and may be subject to variation.
Standard Orders
Eligible for return within 30 days
Must be unused and in original condition
Original packaging required
Refund processed within 7–10 working days
Non-Refundable Categories
All bulk & custom orders
Digital services — marketing
Branding & development work
Partially delivered services
Critical Notice
Customized manufacturing and digital service orders are non-refundable under any circumstances. This clause protects material and resource commitments made on your behalf.
08 — Ownership
Intellectual Property
All content published on this website and across our digital platforms is the exclusive property of Exalter Global Co. This includes, but is not limited to:
Brand logos, wordmarks, and visual identity systems.
Written content, editorial copy, and product descriptions.
Design assets, layouts, and visual compositions.
Photography, imagery, and multimedia content.
Unauthorized reproduction, distribution, or commercial use of any content is strictly prohibited and may result in legal action under applicable Indian and international intellectual property law.
09 — Governance
User Conduct & Prohibited Use
Users of this website are expected to engage in good faith and within the bounds of applicable law. The following activities are expressly prohibited:
Using the website for any illegal, fraudulent, or unauthorized purpose.
Attempting to hack, scrape, or extract data from our platforms.
Uploading harmful, malicious, or misleading content.
Violating the intellectual property rights of the Company or third parties.
Interfering with the security or integrity of our digital infrastructure.
Unauthorized reproduction, distribution, or commercial use of any content is strictly prohibited and may result in legal action under applicable Indian and international intellectual property law.
10 — Legal
Limitation of Liability
To the fullest extent permitted by applicable law, Exalter Global Co. and its affiliates shall not be liable for:
Indirect, incidental, or consequential damages arising from use of our services.
Indirect, incidental, or consequential damages arising from use of our services.
Loss of data, business interruption, or loss of profits.
Service interruptions caused by technical failures or third-party systems.
Any reliance placed on information published on our platforms.
11 — Notice
Disclaimer
As-Is Provision
This website is provided on an "as is" and "as available" basis. We make no guarantees of uninterrupted service, complete accuracy of all published content at all times, or the suitability of our services for any particular purpose.
12 — External
Third-Party Links
Our platforms may contain links to third-party websites for reference or convenience. Exalter Global Co. is not responsible for the content, privacy policies, or commercial transactions of any external websites accessed through these links.
13 — Data
Privacy Reference
Your use of this website is additionally governed by our Privacy Policy, which outlines how we collect, process, and protect your personal information. We encourage all users to read our Privacy Policy in conjunction with these Terms.
14 — Access Control
Termination
The Company reserves the right to suspend, restrict, or permanently terminate access to our platforms and services for any user found to be in violation of these Terms, without prior notice and at our sole discretion.
15 — Jurisdiction
Governing Law
Kolkata, West Bengal, India
These Terms are governed by the laws of India. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts of Kolkata, West Bengal. All legal proceedings shall be conducted in accordance with applicable Indian law.
16 — Updates
Changes to Terms
Exalter Global Co. reserves the right to amend, revise, or update these Terms & Conditions at any time without prior notice. Users are encouraged to review this page periodically to remain informed of any changes. Continued use of the website following any update constitutes acceptance of the revised Terms.
17 — Reach Us
Contact Information
support@exaltervachette.in
+91 98301 53006
+91 98314 91789
4E Tiljala Shibtola Lane Kolkata 700039
Advisory Note
This document constitutes a business-optimized legal framework. For full statutory compliance under Indian law, we recommend review by a qualified legal practitioner.